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The most important facts in brief: The billing instance for utilities at a glance
PDFThe digital billing solution based on powercloud
The energy transformation, advancing digitalisation and rapidly intensifying competition resulting from new digital players with customer-centric products and services are forcing energy suppliers to develop completely new business models. This is where outdated IT systems usually reach their technical limitations, especially when it comes to billing new products or services (e.g. bundled commodity and non-commodity products).
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By realising economies of scale, your utility company of any size benefits economically from using PwC's billing instance.
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As an energy supplier, you have full flexibility in the choice of products and services. Our claim is a fully comprehensive service that you can expand and adapt according to your wishes and requirements.
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By configuring the powercloud, you can implement company-specific requirements and adapt your processes to the powercloud standard.
With our billing instance for energy suppliers, utilities and municipal utilities, and soon also grid and metering point operators, can automate their processes and increase their individual level of digital maturity to ensure maximum customer centricity.

If digitalisation is actively addressed at energy suppliers, the cost-to-serve and cost-to-acquire can be sustainably reduced, customer centricity can be promoted through a modular billing system in the overall architecture, and the time-to-market for new products and services can be significantly reduced.

Both PwC and powercloud have extensive strategic partnerships and ecosystems that you can access without restriction.


As a supplier, grid or metering point operator, you will receive an individual price indication from us for our SaaS billing solution.
PwC considers itself a strategic and implementation-oriented advisor in the energy industry. Accordingly, our services include: A short strategic assessment to evaluate the professional, technical and economic fit of the solution as well as the introduction and operation, migration and support services for the digital solution.
The Billing Instance for utilities is suitable for energy suppliers of any size. The digital solution bundles metering points and thus realises economies of scale. As a result, companies benefit not only economically, but also by increasing their individual level of digital maturity.
The Billing Instance for utilities offers a billing solution for all market roles - supplier, grid operator and metering point operator.
Yes. Generally, our solution offers all the functionalities of the powercloud core. Depending on the customer's requirements, this can be flexibly extended at any time by various powerApps from the powerApp Store of powercloud. In addition, there is the option of using various supplementary services from PwC (e.g. BPO services, support and services).
There are different approaches for the introduction of the Billing Instance for utilities: Greenfield vs. Brownfield. The introduction of powercloud depends on various factors, such as the current product/service portfolio, requirements for target processes, data basis and quality or the IT system landscape (actual and target).
Yes. The billing instance for energy suppliers also includes the full range of functions of the powercloud solution in the area of market communication. This means that all requirements for market communication in the SaaS standard are tested and fulfilled in good time before the change comes into effect.
The billing instance for energy suppliers is technically based on the latest development status of the powercloud SaaS standard at all times and therefore represents an "evergreen" solution. Updates are regularly applied twice a week (Tuesdays and Thursdays) in an automated manner by the technology partner powercloud