Billing Instance for utilities

The digital billing solution based on powercloud

PwC's intelligent billing solution for energy suppliers

The energy transformation, advancing digitalisation and rapidly intensifying competition resulting from new digital players with customer-centric products and services are forcing energy suppliers to develop completely new business models. This is where outdated IT systems usually reach their technical limitations, especially when it comes to billing new products or services (e.g. bundled commodity and non-commodity products).


2 hours

to add a new product unit

By realising economies of scale, your utility company of any size benefits economically from using PwC's billing instance.

2 days

to implement a function

As an energy supplier, you have full flexibility in the choice of products and services. Our claim is a fully comprehensive service that you can expand and adapt according to your wishes and requirements.

€ 0

for regulatory adjustments

By configuring the powercloud, you can implement company-specific requirements and adapt your processes to the powercloud standard.

Only 3 steps to the cloud solution

With our billing instance for energy suppliers, utilities and municipal utilities, and soon also grid and metering point operators, can automate their processes and increase their individual level of digital maturity to ensure maximum customer centricity.



  • Carrying out strategic assessments to analyse and evaluate the solutions for the individual client
  • Identification of professional, technical and economic decision drivers for the respective solutions
  • Investigation of the technical fit and development of a lightweight IT target architecture



  • Onboarding and configuration for the operation of the SaaS solution
  • Implementation of the data migration according to the Minimum Viable Product (MVP) principle
  • Implementation of the SaaS solution (including powerApps) in the overall architecture of the energy supplier and stabilisation for transfer to regular operation
  • Continuous quality assurance to guarantee smooth operation after handover


Operation as a Service

  • Operation of the parameterised settlement solution within the own instance 
  • Optional support and service level agreements (1st and 2nd level support) for highly efficient incident management
  • Additional, flexible call-off of various BPO services

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