Energy Analytics Meter-to-Cash

Energy Analytics Meter-to-Cash

Optimization of your Meter-to-Cash process via process mining

Your challenge

Due to increasing competition and cost pressure, energy suppliers are faced with the task of optimizing their processes. The core process of the energy industry is the Meter-to-Cash process - ranging from meter reading to billing and receivables management. It is a challenge to analyze this complex, cross-departmental process chain in order to create transparency and uncover optimization potential. It is not only difficult to find suitable tools for evaluation, but also process-specific metrics that measure process quality. Customer demands are rising, so that long lead times until billing are increasingly becoming the focus of interest. High invoice quality is necessary to minimize customer contacts with the service center and invoice cancellations and, thus, avoid negative reviews in online portals.

Our solution: Process Mining in the Meter-to-Cash process made simple

With our yearslong experience in the energy industry and particularly the Meter-to-Cash process, we have built a standardized process mining analysis in Celonis that covers the process in its entirety from meter reading to billing and receivables management.

  • Detailed insights into the processes
  • General key figures (lead times, process loops and automation rates)
  • Process-specific key figures (estimation rates, outsorting rates, cancellation and multiple cancellation rates)
  • Benchmarking

Intuitive dashboards

With our dashboards for receivables management, we create transparency of the maturity structure of outstanding receivables, usage of payment methods, the time until payment is received as well as the listing of the highest receivables and credit notes. The process mining analysis in the Meter-to-Cash process forms the basis for optimization and automation. This represents the ideal entry process into process mining, since a cross-departmental process with many starting points is examined and the departments hardly have any effort of their own due to utilizing our highly standardized analysis.

Features and benefits

loupeCreate transparency in a complex M2C process
access_timeAnalyze your lead times
groupsMeasure yourself against the competition through industry-specific KPIs
exploreUncover optimization potential
autorenewDiscover automation potential and reduce manual rework
timelineIdentify unsolicited process variations

Pricing

Client size S
from €21,700per year
  • < 100,000 market locations
  • Option 1: Proprietary Celonis license + implementation of the app
  • Option 2: Celonis as a Service from PwC + license costs + connection of customer ERP to Celonis + implementation of the app
Client size M
from €26,100per year
  • 100,000 - 1,000,000 market locations
  • Option 1: Proprietary Celonis license + implementation of the app
  • Option 2: Celonis as a Service from PwC + license costs + connection of customer ERP to Celonis + implementation of the app
Client size L
from €34,100per year
  • 1.000.000 - 2.000.000 market locations
  • Option 1: Proprietary Celonis license + implementation of the app
  • Option 2: Celonis as a Service from PwC + license costs + connection of customer ERP to Celonis + implementation of the app

Find out more

For more information about Energy Analytics Meter-to-Cash, please provide us with your business email address here.

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