Smart visitor analytics and digital control tools for your events
In the context of major events, mobility and public safety, PwC's crowd management platform allows the movement behaviour of event visitors to be efficiently analysed, optimisation potential to be identified and managed via intelligent communication services.
The platform offers more than 10 value-added features for intelligent analysis, communication with visitors and efficient operations management.
Analyse the movement and demand behaviour of visitors – both during and outside your events – and optimise them in the long term.
Improve your safety concept, recognise dangerous situations at an early stage and react with our innovative communication and control tools.
We offer the modules of our crowd management platform in a modular model per use case as a software-as-a-service licence with the following services:
You can also choose additional services and put together your own individual solution:
Discover our solution
Get an insight into our tool including its innovative features. Experience the ease of use and intuitive design of our digital solution for a smooth user experience.
Visitor flow analysis
Visualise visitor flows in terms of density, direction of movement and speed in real time on the map of your event site. The platform's artificial intelligence (AI) detects anomalies in time for you to react accordingly.
Arrival and departure analysis
Record the types of mobility used by event visitors and the intensity of use of stations, routes and route sections on the way to and from your event location. Optimise the arrival and departure process for your future events together with public transport.
Send automated location-based messages to visitors' smartphones as soon as they enter a zone you have defined. This allows you to manage crowds, but also send safety notices, recommendations and marketing promotions.
Automatically record the locations and movement data of your mobile assets (staff, emergency personnel and vehicles). This data is available to you at any time. In the event of an incident on your premises, quickly identify and coordinate available assets in the vicinity.
Customer engagement analyses
Measure the distribution of visitors in regions of interest (e.g. stages, sales stands, attractions, etc.) and identify the periods when your visitors exhibit interest in particular aspects.