Efficiency of Lending Processes in German Banks
Publisher:
PricewaterhouseCoopers GmbH Wirtschaftsprüfungsgesellschaft

An analysis of how German banks are restructuring lending operations to improve profitability through process efficiency and technology.
How industrializing, centralizing, and outsourcing lending operations reduces costs and improves efficiency
Why effective technology use, clear metrics, and organizational clarity matter more than bank size for profitability
The hidden cost of disconnected sales and underwriting processes in retail and SME lending
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Year:
2012
Language:
English
File Format:
Abstract
“There is still a lot of potential for German banks to improve efficiency in loan processing,” exclaims Georg Kroog. He advises financial service providers in the areas of strategy and operations for PwC. In the study “Efficiency of Credit Lending Processes in German Banks” Kroog and his colleagues conclude that while institutions are reacting in the right way to new challenges, especially by implementing process optimisation to deal with greater workloads and improving their advising services to meet consumer-protection regulations, there is still room for increased efficiency.