Digital Experience Portal - Create a seamless integrated customer platform!

Publisher
PwC
Year
2022
Language
English
Pages
6
File Size
3 MB
File Format
PDF

Abstract

Since COVID-19 consumer behavior and the expectations of customers and suppliers have changed radically. Consumers are increasingly shifting their purchasing decisions to digital channels: The challenge for businesses is to synchronize these different touchpoints to deliver seamless customer experiences in a connected portal. In this whitepaper, you will learn how PwC can help you implement a "Digital Experience Portal" for internal and external stakeholder collaboration. At the same time, you will get an overview of how you can transfer your existing processes, personas and data into a 360-degree customer portal.

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