Differentiated Service Experience - Smart & Video ATMs
Publisher
PricewaterhouseCoopers GmbH Wirtschaftsprüfungsgesellschaft
Year
2015
Language
English
Pages
5
File Size
339 KB
File Format
Abstract
Retail banks are currently seeking to shed traditional ATM constraints and humanise the customer experience across multiple touchpoints. This Pattern examines how the next generation ‘smart and video’ ATMs will contribute to this process.