Differentiated Service Experience - Smart & Video ATMs

Differentiated Service Experience - Smart & Video ATMs

Retail banks are currently seeking to shed traditional ATM constraints and humanise the customer experience across multiple touchpoints. This Pattern examines how the next generation ‘smart and video’ ATMs will contribute to this process.


  • PublisherPWC
  • LanguageEnglish
  • Pages5
  • Publication date2015

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