Home
All Solutions
Closed GenAI Chat

Closed GenAI Chat

The AI Agent Builder for Businesses 

  • Avoids hallucinations and misinformation
  • Supports information with text references
  • Does not share your data 

We offer you the unique advantage of AI support guided by subject matter experts!

In today's fast-paced business world, companies face the challenge of maintaining their efficiency and competitiveness. A significant hurdle is managing the ever-growing flood of information. Valuable data are scattered across documents, URLs, and SharePoint pages, often difficult to access, leading to time-consuming search processes, delayed decisions, and missed business opportunities. 

User View

Questions are answered with multiple references to the corresponding text passages. This allows the AI chatbot's response to be directly compared with the information from the original document. 

The reliability and traceability of the AI chatbot's statements are paramount, and hallucinations are avoided.

Administrator View

Create your AI chatbot with just a few clicks by uploading your documents. You can then share the chat with your colleagues.

Our AI tool ensures in the background that statements are made solely based on the documents you uploaded and are supported by references to the original documents.

Your benefits

Increased Efficiency: Minutes Instead of Days

The extraction and research of information are drastically accelerated with our AI agent software. Instead of 3-4 days, you now need only a few minutes for the same task. 

Creating Transparency for Trust

By directly referencing relevant text passages, the traceability of our AI solution for your company is increased. Users can quickly verify the accuracy of answers. 

Quality and Reliability ensured

Our RAG tool for businesses offers the highest answer quality and data security. Transparency prevents misinformation and increases the reliability of your results. 

Risk-Free Testing with our Pilot Program

Our pilot program allows you to try Closed GenAI Chat without risk. Immediately benefit from the easy integration of your documents into your knowledge database. 

Your Data Remains Your Data

Closed GenAI Chat uses Retrieval-Augmented Generation (RAG). Relevant information is retrieved from various data sources and sent to a language model (LLM). Our AI agent software can thus retrieve specific information from external data sources. The information is not used for further development of the language model (LLM). 

01

Creation and Configuration of the Knowledge Base

In the first step, selected subject matter experts from your company upload relevant documents to our Retrieval-Augmented-Generation tool and can integrate information from URLs or SharePoint. 

02

Formulating Questions

Users with access to the respective knowledge base can now ask specific questions to a chatbot. Closed GenAI Chat uses keywords from inquiries to identify relevant information within the knowledge base. 

03

Response by the Closed AI Model

The Closed GenAI Chat provides well-founded answers by having our Closed AI Model search through the knowledge base to deliver the required information. 

04

Review of the Answers

Every answer comes with a reference to the corresponding text passage for validation. If needed, you can ask further questions to gain more clarity. 

In the Spotlight

Your Use Case: Answering (Tax-)Legal Questions

Long and complex legal texts from national and international law with intricate questions require both high reliability and extensive evidence. Our RAG tool allows companies to upload these texts, including metadata and tagging for delimitation, facilitating targeted evaluation of responses and evidence. 

Your Use Case: Handling IT Issues

Solving IT problems on-site, for example, through remote work, is only partially feasible. Solutions are often based on laborious telephone support. With Closed GenAI Chat, you can upload troubleshooting documents and internal IT guides. Documents are tagged according to device and operating system versions, and IT support inquiries are efficiently redirected via an AI chatbot. 

Your Use Case: Repairing Technical Systems

The challenge lies in managing numerous technical documents and repair instructions that require specialized expertise. Link your document database with Closed GenAI Chat. This allows you to efficiently tag documents with product data and develop an AI agent. 

Your Use Case: Checking Compliance Questions

Answering compliance questions based on a decision tree requires distinctive knowledge. Conventional AI solutions act too creatively, and classic chatbots do not allow for follow-up or clarifying questions. With our Closed AI Model, you can develop a gatekeeping assistant that queries decision criteria based on if-then-else statements. 

Your Use Case: Creating User Stories

Processing qualitative user feedback and bug reports in free text form is time-consuming and resource-intensive. An efficient solution is to upload the data to Closed GenAI Chat. Creating a prompt template enables the development of user stories that incorporate real user information and guidelines. 

Pricing

FAQ

© 2025 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
Please see www.pwc.com/structure for further details.

The PwC Store uses Open Source Software.