Herausgeber: | PwC |
Sprache: | Englisch |
Seiten: | 5 Seiten |
Erscheinung: | Juni 2015 |
Differentiated Service Experience - Smart & Video ATMs
Retail banks are currently seeking to shed traditional ATM constraints and humanise the customer experience across multiple touchpoints. This Pattern examines how the next generation ‘smart and video’ ATMs will contribute to this process.